Security checklist
- Protect recovery access and trusted devices.
- Enable an authenticator app and save the setup key securely.
- Do not share one-time codes or recovery information.
- Verify the domain before entering credentials or approving a transfer.
- Review security and session activity after unexpected prompts.
- Sign out other sessions after suspected credential exposure.
Recognize social engineering
Our team will not ask for your password, authenticator code, recovery phrase, private key, payment, or installation of remote-access software. Urgency, guaranteed-return claims, and requests to bypass the platform are warning signs.
Respond to suspected access
Change the password, complete MFA, revoke other sessions, review financial activity, and contact support from a verified route. Report suspicious transfers promptly.
Availability depends on account status, verification, jurisdiction, product configuration, and current platform controls.
