Legal center
Account agreements, product disclosures, client-protection policies, and company information for the Ohana Capital platform.
- 19 documents
- Version 2026-08-24
- Effective August 24, 2026
Account agreements
4 documentsThe terms that govern your account, your data, and the service relationship.
- Service Relationship SummaryUnderstand what the platform provides, what it does not provide, and which detailed policies apply.Information policy
- Terms of ServiceUnderstand account responsibilities, prohibited conduct, and access conditions.Required account agreement
- Privacy PolicyReview information used to administer accounts, communicate, secure the platform, and improve services.Required account agreement
- Cookie PolicyLearn which cookie categories are used and how preference choices are managed.Information policy
Risk and product disclosures
4 documentsProduct-specific risks and conditions for trading, leverage, staking, and advances.
- Risk DisclosureTrading and yield products can result in rapid or complete loss of capital and are not suitable for everyone.Required account agreement
- Margin and Leverage DisclosureLeverage magnifies gains and losses and may lead to rapid position closure when margin thresholds are breached.Accepted when offered
- Staking and Savings TermsReview lock periods, early-exit rules, reward treatment, and product-specific risks before confirmation.Accepted when offered
- Liquidity Advance TermsReview advance balances, withdrawal restrictions, settlement, fees, and account obligations before acceptance.Accepted when offered
Client protection
3 documentsComplaints handling, client-money safeguards, insurance, and record retention.
- Complaints PolicyUse published support channels to raise service issues and receive a written outcome.Information policy
- Client Money and Custody FrameworkSegregation, reconciliation, and custody standards Ohana Capital requires before accepting client funds.Information policy
- Insurance, Retention, and Escalation ScheduleCoverage status today and the schedule for complaints escalation and record retention.Information policy
Company and regulation
4 documentsCorporate identity, market authorization status, and compliance framework.
- Entity and Licensing ScopeSwiss entity particulars, current service scope, and the authorization pathway for each market.Information policy
- Jurisdictional DisclosuresThe disclosure and authorization requirements tracked for each target market.Information policy
- Compliance PolicyLearn how account verification, financial-crime prevention, record keeping, and reporting controls are organized.Information policy
- AML and KYC ProceduresDocument types, review flows, and the screening controls staged for live funding.Information policy
Platform and data operations
4 documentsExecution, market data, vendors, and continuity arrangements behind the platform.
- Execution and Liquidity FrameworkCurrent order-lifecycle controls and the venue, data, and best-execution requirements for live launch.Information policy
- Market Data NoticeMarket data may be delayed or incomplete and is provided for platform use, not redistribution.Information policy
- Data Processing and Vendor ScheduleSupabase, Vercel, Resend, PostHog, Redis, and market-data providers with governance expectations.Information policy
- Business Continuity Plan SummaryReview resilience objectives, customer impact during incidents, and communications expectations.Information policy
